Taking Privacy Seriously.
At ABC Taxis we take the privacy of our customer’s data seriously. We have a raft of measures in place to ensure that the highest standards and procedures are adhered to at all times. Should you have any concerns please contact us here.
ABC Taxis will never pass on data we hold about customers to third parties. Any data we hold is used to improve the customer booking experience.
The information we hold on customers who book taxis with us is as follows:
Telephone number – To improve the automated booking experience.
Pickup address history – To improve the automated booking experience.
Phone call recordings – For training and quality purposes.
Email address (if relevant) – To allow for journey receipts.
Council rules and regulations state that we must hold all journey information, including the details of the driver who undertook the journey for a minimum of 6 months (could be longer depending on local licensing laws). Any information we legally need to hold for licensing purposes will be held in accordance with the rules and regulations.