Blog

ABC Taxis Click and Collect Service

With continued uncertainty surrounding COVID-19 lockdown restrictions over the following months, and with current measures and restrictions in place to reduce the spread of coronavirus it means, we again have to stay indoors.

Current restrictions means, we again have to stay indoors.

Guidelines state that we should only go outside for shopping for essential items and collecting medication. Those who are able to should work from home. For the added convenience, and as a measure of safety, many have made use of online shopping services for their groceries.  However, supermarkets and pharmacies are now struggling to keep up with the demand and there is an increasing lack of delivery slots available.  This puts our elderly and our vulnerable more at risk, as they have been advised to self-isolate for 12 weeks.

ABC Taxis are doing our part ease lockdown life for those stuck at home with our new click and collect service. We’ve introduced the new feature to our mobile phone app that provides users with the ability to book a taxi to collect groceries, pharmaceuticals, takeaways and more on your behalf.  Our drivers will pick up your goods from any supermarket, chemist or local independent store and deliver your items directly to your address.

ABC Taxi drivers will pick up and deliver your goods from any supermarket, chemist or local independent store through our new click and collect service.

As long as you have pre-paid for your shopping from the store, you can use the ABC Taxis mobile phone app to send a taxi to collect it.  Simply follow the easy steps to use the ABC Taxis click and Collect service.

A. Download the ABC Taxis App

Our app is available from the Apple Store and Google Play and uses Strong Customer Authentication that takes a small amount from your registered bank account to verify the authenticity of the account.  More information about this process can be found in our frequently asked questions.

B. Click the cart button

Download the ABC Taxis passenger app and click the Cart icon to use our click and collect service.

Once you have successfully registered on the ABC Taxis app navigate to the top right-hand corner to the shopping trolley icon and open the menu.

Fill out the details on our mobile app and take advantage of the ABC Taxis click and collect service.

Here you will be presented with a number of fields required for you to book your collection service.  Simply populate the form with;

  • ‘Delivery pickup location’
  • ‘Delivery drop-off location’ 
  • Your name 
  • The type of delivery
  • Order Tracking ID 
  • Payment method
  • If you wish you can add any additional delivery instructions for the driver

C. Book your collection and delivery

Track your taxi in real time on the ABC Taxis Mobile App.

Click Book Now and you will receive confirmation that your groceries are on their way.  You can also track your delivery in real-time using the interactive dynamic map provided.  Our drivers will follow strict social distancing measures and ensure that you receive your items in a timely and professional manner.

Supporting the local economy

Are you a small business owner in Norwich that wants to offer your customers a click and collect service?  Take advantage of the ABC Taxis mobile phone app click and collect service to drive your business through the Winter.  We promise to do everything in our power to ensure that your customers are able to get your product through these difficult times.

Simply download the app from Google Play or Apple Store, order a taxi using our click and collect service and have our driver pick up the items directly from your business and drop them off at your customer’s address.  You can even streamline the process by setting up a business account with us.

Supporting the Environment

ABC Taxis ae proud partners of Ecologi.

With over 250 vehicles in the ABC taxi fleet and heavily invested in reducing our carbon footprint, we have seen the addition of hybrid vehicles to the fleet increase drastically over the last few years.  Most recently we have teamed up with Ecologi a partnership that allows ABC Taxis to provide direct support to environmental initiatives, projects and climate solutions.  The impact that ABC Taxis funding has on the environment is quantified by our carbon offset, and this is facilitated through the planting of new forests around the world.  More information on the work of Ecologi, the volume of trees planted and even purchase orders for the land where the forests are located can all be found on the Ecologi website.  For more information about the positive impact, ABC Taxis is having on the environment visit our dedicated Eco Page.